Terms Conditions

Terms of Service

Effective Date: July 6, 2026

Welcome to Smith Family Farms ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing our website or purchasing products from us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

1. Eligibility

By using this website, you represent that you are at least 18 years of age or the age of majority in your jurisdiction and are legally capable of entering into a binding agreement.

2. Products and Services

Smith Family Farms offers agricultural products, meat products, farm products, and related goods for sale through our website.

All products are subject to availability. We reserve the right to modify, discontinue, or limit products or services at any time without prior notice.

Product descriptions, images, pricing, and availability are provided for informational purposes and may change without notice.

3. Orders

Submission of an order does not guarantee acceptance.

We reserve the right to:

• Refuse or cancel any order

• Limit quantities purchased

• Correct pricing or product errors

• Verify customer information before processing an order

An order is considered accepted when payment has been authorized and confirmation has been issued by Smith Family Farms.

4. Pricing

All prices displayed on the website are subject to change without notice.

Pricing errors may occasionally occur. In the event of an error, we reserve the right to cancel affected orders and issue an appropriate refund.

Applicable taxes, shipping fees, handling charges, and other fees may be added during checkout.

5. Payment

Payment must be received before products are shipped, delivered, or made available for pickup unless otherwise agreed in writing.

We accept approved payment methods offered through our website.

By providing payment information, you represent that you are authorized to use the selected payment method.

6. Shipping and Delivery

Shipping and delivery dates are estimates only and are not guaranteed.

We are not responsible for delays caused by:

• Weather

• Carrier disruptions

• Supply chain interruptions

• Acts of God

• Events beyond our reasonable control

Customers are responsible for providing accurate shipping information.

Risk of loss and ownership transfer to the customer upon delivery to the shipping carrier or upon customer pickup, as applicable.

7. Local Pickup

If local pickup is offered, customers are responsible for retrieving orders within the designated pickup window.

Failure to pick up products within the specified time frame may result in product loss, spoilage, disposal, additional fees, or cancellation without refund, subject to applicable law and company policy.

8. Perishable Products

Many products sold by Smith Family Farms are perishable food items.

Customers are responsible for promptly refrigerating or freezing products after delivery or pickup and following all safe food handling practices.

We are not responsible for product quality, spoilage, or food safety issues resulting from:

• Improper storage

• Delayed retrieval

• Incorrect shipping information

• Customer negligence

• Circumstances beyond our control after delivery or pickup

9. Refunds and Returns

Due to the perishable nature of many products, returns may be limited or unavailable.

Refunds, replacements, credits, and exchanges are governed by our Refund Policy.

Customers should inspect orders promptly upon receipt and report any issues within a reasonable period after delivery or pickup.

10. Account Registration

Certain website features may require account creation.

You are responsible for:

• Maintaining account security

• Protecting login credentials

• Restricting unauthorized access

• Providing accurate account information

You accept responsibility for activities occurring under your account.

11. Prohibited Uses

You agree not to:

• Violate any law or regulation

• Submit false or misleading information

• Interfere with website functionality

• Attempt unauthorized access to systems or data

• Introduce viruses, malware, or harmful code

• Use the website for fraudulent purposes

• Infringe upon intellectual property rights

We reserve the right to suspend or terminate access for violations of these Terms.

12. Intellectual Property

All website content, including but not limited to:

• Text

• Images

• Graphics

• Logos

• Product descriptions

• Website design

• Software and functionality

is owned by or licensed to Smith Family Farms and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

13. User Content

If you submit reviews, comments, photographs, testimonials, or other content, you grant Smith Family Farms a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, publish, and display such content for business purposes.

You represent that any submitted content is lawful and does not violate the rights of others.

14. Disclaimer of Warranties

THE WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SMITH FAMILY FARMS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SMITH FAMILY FARMS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO:

• WEBSITE USE

• PRODUCT PURCHASES

• SERVICE INTERRUPTIONS

• DATA LOSS

• BUSINESS INTERRUPTION

• FOOD STORAGE OR HANDLING AFTER DELIVERY

OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT PAID BY THE CUSTOMER FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

16. Indemnification

You agree to defend, indemnify, and hold harmless Smith Family Farms, its owners, employees, contractors, affiliates, and representatives from claims, damages, liabilities, costs, and expenses arising from:

• Your use of the website

• Your violation of these Terms

• Your violation of applicable laws

• Your infringement of third-party rights

17. Force Majeure

Smith Family Farms shall not be liable for delays, interruptions, or failure to perform caused by circumstances beyond our reasonable control, including but not limited to:

• Natural disasters

• Severe weather

• Fire

• Flood

• Utility outages

• Government actions

• Labor disputes

• Supply shortages

• Transportation disruptions

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Louisiana, without regard to conflict of law principles.

19. Dispute Resolution

Any dispute arising out of or relating to these Terms, the website, or products purchased from Smith Family Farms shall first be addressed through good-faith negotiations.

If resolution cannot be reached, disputes shall be submitted to a court of competent jurisdiction located in Louisiana.

20. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

21. Changes to These Terms

We reserve the right to modify these Terms at any time.

Changes become effective upon posting to the website. Continued use of the website constitutes acceptance of the updated Terms.

22. Contact Information

Questions regarding these Terms may be directed to:

Smith Family Farms

Smith Family Farms of Louisiana
4970 Barksdale Blvd.
Suite #1100
Bossier City, LA 71112

(318) 455-9340
Email Us