Effective Date: July 6, 2026
Welcome to Smith Family Farms ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services.
By accessing our website or purchasing products from us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.
By using this website, you represent that you are at least 18 years of age or the age of majority in your jurisdiction and are legally capable of entering into a binding agreement.
Smith Family Farms offers agricultural products, meat products, farm products, and related goods for sale through our website.
All products are subject to availability. We reserve the right to modify, discontinue, or limit products or services at any time without prior notice.
Product descriptions, images, pricing, and availability are provided for informational purposes and may change without notice.
Submission of an order does not guarantee acceptance.
We reserve the right to:
Refuse or cancel any order
Limit quantities purchased
Correct pricing or product errors
Verify customer information before processing an order
An order is considered accepted when payment has been authorized and confirmation has been issued by Smith Family Farms.
All prices displayed on the website are subject to change without notice.
Pricing errors may occasionally occur. In the event of an error, we reserve the right to cancel affected orders and issue an appropriate refund.
Applicable taxes, shipping fees, handling charges, and other fees may be added during checkout.
Payment must be received before products are shipped, delivered, or made available for pickup unless otherwise agreed in writing.
We accept approved payment methods offered through our website.
By providing payment information, you represent that you are authorized to use the selected payment method.
Shipping and delivery dates are estimates only and are not guaranteed.
We are not responsible for delays caused by:
Weather
Carrier disruptions
Supply chain interruptions
Acts of God
Events beyond our reasonable control
Customers are responsible for providing accurate shipping information.
Risk of loss and ownership transfer to the customer upon delivery to the shipping carrier or upon customer pickup, as applicable.
If local pickup is offered, customers are responsible for retrieving orders within the designated pickup window.
Failure to pick up products within the specified time frame may result in product loss, spoilage, disposal, additional fees, or cancellation without refund, subject to applicable law and company policy.
Many products sold by Smith Family Farms are perishable food items.
Customers are responsible for promptly refrigerating or freezing products after delivery or pickup and following all safe food handling practices.
We are not responsible for product quality, spoilage, or food safety issues resulting from:
Improper storage
Delayed retrieval
Incorrect shipping information
Customer negligence
Circumstances beyond our control after delivery or pickup
Due to the perishable nature of many products, returns may be limited or unavailable.
Refunds, replacements, credits, and exchanges are governed by our Refund Policy.
Customers should inspect orders promptly upon receipt and report any issues within a reasonable period after delivery or pickup.
Certain website features may require account creation.
You are responsible for:
Maintaining account security
Protecting login credentials
Restricting unauthorized access
Providing accurate account information
You accept responsibility for activities occurring under your account.
You agree not to:
Violate any law or regulation
Submit false or misleading information
Interfere with website functionality
Attempt unauthorized access to systems or data
Introduce viruses, malware, or harmful code
Use the website for fraudulent purposes
Infringe upon intellectual property rights
We reserve the right to suspend or terminate access for violations of these Terms.
All website content, including but not limited to:
Text
Images
Graphics
Logos
Product descriptions
Website design
Software and functionality
is owned by or licensed to Smith Family Farms and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
If you submit reviews, comments, photographs, testimonials, or other content, you grant Smith Family Farms a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, publish, and display such content for business purposes.
You represent that any submitted content is lawful and does not violate the rights of others.
THE WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SMITH FAMILY FARMS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SMITH FAMILY FARMS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO:
WEBSITE USE
PRODUCT PURCHASES
SERVICE INTERRUPTIONS
DATA LOSS
BUSINESS INTERRUPTION
FOOD STORAGE OR HANDLING AFTER DELIVERY
OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT PAID BY THE CUSTOMER FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.
You agree to defend, indemnify, and hold harmless Smith Family Farms, its owners, employees, contractors, affiliates, and representatives from claims, damages, liabilities, costs, and expenses arising from:
Your use of the website
Your violation of these Terms
Your violation of applicable laws
Your infringement of third-party rights
Smith Family Farms shall not be liable for delays, interruptions, or failure to perform caused by circumstances beyond our reasonable control, including but not limited to:
Natural disasters
Severe weather
Fire
Flood
Utility outages
Government actions
Labor disputes
Supply shortages
Transportation disruptions
These Terms shall be governed by and construed in accordance with the laws of the State of Louisiana, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms, the website, or products purchased from Smith Family Farms shall first be addressed through good-faith negotiations.
If resolution cannot be reached, disputes shall be submitted to a court of competent jurisdiction located in Louisiana.
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
We reserve the right to modify these Terms at any time.
Changes become effective upon posting to the website. Continued use of the website constitutes acceptance of the updated Terms.
Questions regarding these Terms may be directed to:
Smith Family Farms
Smith Family Farms of Louisiana
4970 Barksdale Blvd.
Suite #1100
Bossier City, LA 71112
(318) 455-9340
Email Us
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